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Ordering Policy

Order Conformation/Notifications
Placing an order does NOT guarantee the item is in stock.

After placing an order, you will be receiving an automatic email confirmation containing all the details of your order. Once it has been processed, you will receive an email with the tracking information. You can also check the status of your order here.

Stock Availability
All products are subject to availability. If the ship date is not noted on the product, please call or email us for a ship date on your dress.

Your Contact Information
Please be sure to double check all of your contact information before placing your order, it is important to add a phone number for us to contact you about your order if needed. After placing your order, please keep look out for an email from ocsparkle.com

Processing Orders
Standard shipping orders may take up to 3 business days to get processed and shipped out. All other shipping methods will be processed the next business day.

Order Cancellation
Orders can be cancelled without any fees being applied, if they are cancelled by phone on the same day that the order has been placed on. If you decide to cancel your order, 24 hours after the purchase time, there will be a 50% restocking fee that will be debited from your account.