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Return Policy

We accept returns for store credit or exchange within 3 days. Once you receive your order you have three days to contact us for an Return Authorization Number. You are responsible for shipping fees to send back the dress. Once you receive an RA Return Authorization Number, we must be supplied with an active tracking number within 48 hours from the RA#.

All sale merchandize is FINAL SALE

All orders are non-refundable and cancellations are not allowed

In order for your dress to be accepted for exchange or store credit, it must be unused, unworn and in perfect condition (no missing or loose beading) just like you received it. The dress must have the original tags attached, must be on the same hanger, in the same bag, and in the same box it was sent to you in. If the dress is anything less than in its perfect condition, your exchange or store credit will be rejected.

If your exchange or store credit is accepted after inspection of item you will receive a store credit number in your email. If the order is not accepted for exchange or store credit due to the fact that there was no tracking number supplied in time or the dress came with imperfections, we will return the package to sender or the dress has to be picked up from the store.

The store credit amount is the price of the item and tax if applied. Shipping charges are excluded from the store credit amount. We highly advise you keep that email on file because in order to redeem your store credit you must have the store credit number.

Store credit is FINAL SALE. Shipping is not free for store credit use. Store credit needs to be used within 6 months from the date issued. Store credit is only for a one time use. A full refund will only be given if we have made the mistake of sending the wrong item. Meaning if we sent the wrong size or color in the style you ordered, we will try our hardest to get the right size or color to you in a timely manor or we will grant you a full refund. After your refund has been processed, depending on your bank it may take up to 7 business days to see the refund on your end.

A full refund will also be issued if the item is backordered or no longer available.

All Sale Merchandise Purchases are Final Sale

All Accessories, Jewelry, and Shoes are Final Sale