FAQs

Frequently Asked Questions (FAQs):

1. Is my dress available?
We pride ourselves in how much inventory in stock and current. We aim to keep every dress in our online store up to date however, all dresses are subject to stock availability. At the same time we have many dresses in stock, we may have to special order your dress. If you have a restricted time period to receive your dress, please call us for availability! If the dress you chose says ships today then you can go ahead and place your order, but some styles and sizes require special order. About 90% of special orders are able to accommodate wear dates. So please do not hesitate to call us and speak to one of our sales representatives to get the available date for your dress!

2. Is this dress authentic?
OC Sparkle is an authorized retailer for all the designers on our website. You can also find us listed as authorized retailers on the designer's website. For example go to http://www.jovani.com/where-to-buy-jovani and type in our zip code and we will come up on their authorized retailers list. As well as every other designer. All of our dresses are shipped in the original packaging. Please beware of cheap imitation copies of dresses available for a much lower cost. All of our products come straight from the manufacture's stock room to our stock room.

3. Is this dress available in store to try on? 
Inventory is constantly changing and we do not carry every style shown on our website in our physical store. The only way to know if a dress is in store is by calling us to check our live inventory. 

4. What size should I order?
When choosing a size, it is extremely important to measure yourself. The most common mistake is choosing the wrong size. Every single designer has a different size chart. It is very important that you measure the largest part of your bust, waist and largest part of your hips to get the proper size. If you need help or have any questions please contact us, we will be happy to help!